Payment Accounts

What it does

Payment Accounts are the destinations players send money to when they make a manual deposit — your brand’s bank accounts and e-wallet numbers. Each account you add here becomes a choice on the player’s deposit screen, showing the bank, the account name, and the number to transfer to.

Where to find it

Transaction → Payment Setup → Payment Accounts

Before you start

The list of banks and e-wallets you can pick from is set up for your country automatically — you don’t create banks here, you create accounts at those banks. If a bank you use is missing from the dropdown, contact platform support to have it added.

Common tasks

Add a receiving account

1. Click Add (or New Account).
2. Pick the bank or e-wallet from the dropdown.
3. Enter the account name exactly as it appears at the bank — players use this to confirm they’re paying the right place.
4. Enter the account number.
5. Set the account active so it shows to players, then Save.

Show or hide an account

Toggle an account inactive to stop offering it to players without losing its details — useful when a bank account is temporarily over its limit or under review. Toggle it back on when it’s ready again.

Order the accounts

Where the panel lets you set a sequence/priority, the order controls how the accounts are presented to players. Put your preferred or highest-limit account first. Each position is used once — two accounts can’t share the same place in the order.

Choose which limits players see

The Limits shown on the player site card, below the account list, has four switches: Min deposit, Max deposit, Min withdraw and Max withdraw. Each one shows or hides that figure in the bar under the homepage banner; Min deposit also controls the minimum shown on the sign-in page. A site that never changed them shows both minimums and no maximum.

You choose only which figures show, never the numbers. Each figure comes from your active payment accounts and payment gateways: the lowest minimum and the highest maximum. A maximum shows only while every active account and gateway it counts has one set - a single one without a maximum means players have no upper limit, so none is shown. Flip the switches you want and click Save; the player site updates within a minute or two.

The bar is on the Classic and Modern templates, the sign-in figure on Classic; another template shows neither. Only an online gateway players can deposit through counts toward the min and max deposit, and an account limited to some player groups counts like any other.

Tips

• Keep names accurate. A mismatch between the name here and the real bank account is the most common cause of stuck deposits.
• Review regularly. Deactivate accounts you’ve stopped using so players never transfer to a dead account.
• Deposits made to these accounts are confirmed in Deposit & Withdrawal Approvals; the gateways for automated deposits live in Payment Gateway.