Transaction
Approve deposits and withdrawals, set up the bank accounts and payment gateways players pay into, and set the withdrawal fee.
Agent Admin Guide
Everything you need to run your brand — payments, players, bonuses, your website, and reports — explained screen by screen.
What this guide covers
Section titled “What this guide covers”This is the handbook for the agent admin panel — the back office where you configure and operate your brand. Every page here is named after a menu item in the panel, so when you’re looking at a screen you can find the matching guide by its title.
Player
Find and manage player accounts, group and tag them, and set their loyalty tiers.
Support
Answer players in the live-chat inbox, keep canned replies, automate chat, and set up how chat works on your site.
Promotions & Rewards
Promotions, bonus codes, cashback, rebate, affiliate, loyalty (your coin) and the lucky wheel - the settings and the day-to-day approval queues.
CMS
Theme colours, logos, banners, announcements, and the games shown in the lobby.
Marketing
Report conversions to your ad platforms, and send push notifications to players.
Site Settings
Your domains, SEO and footer, the sign-up form, SMS OTP, and other site-wide settings.
Security & Access
Add staff, define what each role can see, and lock the panel to known IP addresses.
Fraud Management
See who is being flagged, set what a flag does, and block bank accounts by hand.
Reports
Finance, player and promotion reports you can filter and export.
New here?
Section titled “New here?”Read Introduction for how the panel is organised, then Signing in & security to get into your account safely. If you’re setting a brand up from scratch, follow Your first week — an ordered checklist that takes you from an empty panel to taking real deposits.