Introduction
The agent admin panel is the back office for your brand. From it you handle the money players move, the players themselves, the rewards you offer, the public website they see, and the reports that tell you how the business is doing.
Who this guide is for
Section titled “Who this guide is for”This handbook is written for operators — the staff who run a brand day to day. It assumes no technical background. You don’t need to understand databases or code; every page describes what a screen does and how to use it in plain language.
How the panel is organised
Section titled “How the panel is organised”The left-hand menu groups every screen into the sections below. This guide uses the same groups in the same order, so the page you need is where you’d expect it.
| Group | What it’s for |
|---|---|
| Dashboard | At-a-glance numbers for the day and a longer overview. |
| Transaction | Approving deposits/withdrawals and setting up how players pay. |
| Player | Managing player accounts, the sign-up form, and loyalty (EXP). |
| Bonus | Promotions, bonus codes, cashback, rebate, and referrals. |
| CMS | Your website — theme, banners, announcements, games, and SEO. |
| Security & Access | Staff accounts, roles, and locking the panel down. |
| Reports | Filterable, exportable business reports. |
A few ideas that show up everywhere
Section titled “A few ideas that show up everywhere”- Your brand (tenant). Everything you configure applies to your brand only. Other brands on the platform never see your players, settings, or money.
- Roles decide what you can see. Your account has a role, and that role controls which menu items appear. If a screen in this guide isn’t in your menu, your role doesn’t grant it — ask an owner. See Roles & permissions.
- Settings vs. queues. Many areas have a Settings screen (configure once) and a Pending/History screen (the day-to-day work). For example, Cashback Settings defines the programme; Cashback Pending is where you approve payouts.
- Currency. Amounts are shown and entered in your brand’s currency. The panel handles the formatting; you enter plain numbers.
How to read a page
Section titled “How to read a page”Most screen guides follow the same shape:
- What it does — the purpose of the screen in a sentence or two.
- Where to find it — the menu path, e.g. Transaction → Payment Setup → Payment Accounts.
- Common tasks — the things you’ll actually do there, step by step.
Next: Signing in & security.