Your first week

If you’re setting up a brand from scratch, work through these in order. Each step links to its full guide. You don’t have to finish everything before going live, but the payment steps are required before players can deposit.

Day 1 — Access and people

1. Sign in and set your password, then enrol two-factor authentication. → Signing in & security
2. Create the roles your team needs, then add your staff and assign roles. → Roles · Staff List
3. Lock the panel to your office locations if required. → Whitelist IP

Day 2 — Money in and out

1. Add the bank accounts and e-wallets players deposit into. → Payment Accounts
2. Connect any payment gateways you use for automated deposits. → Payment Gateway
3. Set the withdrawal fee players pay on a withdrawal. → Withdraw Forms
4. Check the Approvals queue so you know where deposits and withdrawals land. → Deposit & Withdrawal Approvals

Day 3 — Your website

1. Set your theme colours, logo, and brand name. → Web Personalize
2. Add your contact channels (live chat, Telegram, WhatsApp, and so on). → Contact Display
3. Upload carousel banners for the home page. → Carousel Banner
4. Choose which game studios and games appear in the lobby. → Studio Settings · Game Status

Day 4 — Rewards

1. Name your coin, set what players can buy with it, and set the loyalty budget. -> Coin Economy · Coin Shop · Loyalty Program
2. Set up your first promotion and any bonus codes. → Promotion Settings · Bonus Settings
3. Decide on cashback, rebate, and affiliate programmes. → Cashback Settings · Affiliate Settings

Day 5 — Watch the numbers

1. Open the Dashboard each morning. → Dashboard Daily
2. Learn the reports you’ll live in: player, transaction, and win-lose. → Reports

Tip

Every deposit or withdrawal reject needs a reason from a fixed list, split into fraud and operational causes - pick the one that matches what you found, so your Activity Log stays readable. -> Reject reasons