Manual Transactions
What it does
Section titled “What it does”Submit a manual deposit or withdrawal on a player’s behalf, and look up the record of manual transactions. The page opens on your own submissions that still need action; widen the status filter to see the full history.
Where to find it
Section titled “Where to find it”Transaction → Manual Transactions
Common tasks
Section titled “Common tasks”- Submit a new manual transaction. Pick the Deposit or Withdraw tab, then click Add to open the form. Search for the player, choose where the money goes (see below), enter the amount and a description, and submit. The submission joins the pending queue for a separate approval decision.
- Widen the view: the list opens on the Default (needs action) filter for the active tab, not on a literal “pending” status - on the Withdraw tab nothing ever sits at literal pending, so “needs action” is the real default. Change the Status filter to All to see the full history. On the Withdraw tab, a withdrawal that is approved but not yet paid shows who has to act next rather than the stored value - see Deposit & Withdrawal Approvals for what each label means.
- Filter by date, status, or player to narrow the list.
- Export the filtered list to a spreadsheet when you need it offline.
Submitting a manual transaction
Section titled “Submitting a manual transaction”Whether the drawer files a deposit or a withdrawal depends on which tab is active when you click Add — the Deposit tab opens Add Manual Deposit, the Withdraw tab opens Add Manual Withdrawal.
The Player field is a typed search — start typing a username and pick the matching player. Every submission needs a positive Amount and a Description.
- Deposit: pick a Receiving Account — the account the player paid into. You can optionally attach a Proof Slip (JPG, PNG, or WebP, up to 5MB).
- Withdraw: pick a Payment Method (Bank Transfer or E-Wallet), then the player’s Player Bank for that method. The bank list only fills in once you’ve chosen a player and a method.
Which of your banks paid
Section titled “Which of your banks paid”On the Withdraw tab the list carries a Company Bank column: the account a hand-paid payout actually left by. It is blank on gateway payouts and on rows nobody has decided yet, and blank never means the money came from nowhere.
Filtering and reconciling by that account is done on the pages built for it - see Deposit & Withdrawal Approvals for the filters, and the Deposit / Withdraw report for per-bank totals you can compare against a statement.